Our Privacy Policy

This Privacy Policy outlines how homescents.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact For any questions, further information about our privacy practices, or to file a complaint, please reach out via email at Nathan@homescents.com or by mail using the details provided below:

Home Scents, 210 Ownes dr Summerville SC, 29485

Collecting Personal Information We collect certain information when you visit the Site, interact with the Site, or make a purchase. Additional information may be collected if you reach out for customer support. “Personal Information” refers to identifiable data as detailed below.

Device Information

  • Purpose of collection: To accurately load the Site and analyze usage to optimize it.
  • Source of collection: Collected automatically via cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with relevant service providers aiding in the operation of our WordPress site.
  • Personal Information collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interaction with the Site.

Order Information

  • Purpose of collection: To provide products or services, process payments, arrange shipping, send order confirmations, communicate with you, screen for potential risks or fraud, and offer related marketing communications if aligned with your preferences.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with payment processors, shipping partners, and related services involved in your order processing.
  • Personal Information collected: Name, billing and shipping addresses, payment information (e.g., credit card numbers), email, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.

Minors The Site is not designed for individuals under 18. We do not knowingly collect data from children. Parents or guardians who believe their child has provided Personal Information can contact us to request deletion.

Sharing Personal Information We share your data with service providers to assist in delivering our services and fulfilling contracts. Examples include:

  • WordPress Plugins: Various plugins and tools used to enhance the functionality of the Site.
  • Compliance with legal requests or protection of our rights.

Behavioral Advertising We may use Personal Information for targeted advertising or marketing. Examples include:

  • Google Analytics: Used to understand site usage. (Opt-out here: https://tools.google.com/dlpage/gaoptout)
  • Advertising Partners: We share usage data for ad targeting. This may involve cookies or similar technology.

Opt out of targeted advertising:

Using Personal Information We use your data to deliver services, process payments, manage orders, and keep you informed about new products and offers.

Lawful Basis For residents of the EEA, processing is done under the following bases:

  • Your consent;
  • Contract performance;
  • Legal obligations;
  • Protection of vital interests;
  • Public interest tasks;
  • Legitimate interests that do not override your rights.

Retention Personal Information is retained for records unless requested to be deleted. Details on the right to erasure are in the “Your rights” section.

Automatic Decision-Making EEA residents can object to decision-making based solely on automation. We do not engage in legally significant automated decision-making.

Your Rights

  • GDPR: EEA residents can access, transfer, update, or erase their Personal Information. Contact us to exercise these rights.
  • Data processing may occur in various locations, including transfers outside of Europe, such as the U.S. and Canada, for storage and further processing.

Cookies Cookies enhance user experience by remembering preferences and usage data. Types of cookies include functional, performance, and advertising cookies. Most cookies are persistent and last between 30 minutes and two years. Cookie management options are available in browser settings or at www.allaboutcookies.org.

Blocking cookies may affect your experience on the Site.

Do Not Track We do not alter data practices in response to “Do Not Track” signals due to inconsistent industry understanding.

Changes This Privacy Policy may be updated for changes in practice or legal requirements.

Complaints For complaints, contact us via email or mail. If unsatisfied, you may contact your local data protection authority.